Built for mental health practices
HIPAA-Ready

Your AI receptionist,trained for mental health practices

HIPAA-ready AI answering for therapists and mental health clinics. Sensitive, confidential intake handling.

Industry Snapshot

Mental Health Practice

Avg. Ticket Value
Your industry

$180

Call Coverage

24/7

More Bookings

+30%

Potential annual gain

$18,720

Response time

< 2 seconds

The Challenge

Sound familiar?

Here's what we hear from mental health practice owners every single day.

1

Therapists in sessions all day

2

Sensitive nature of calls requires care

3

New patient inquiries lost to voicemail

Capabilities

How Asisto transforms your calls

AI trained specifically for mental health practices, handling every call with expertise.

Never Miss a Call

Every inquiry answered, every opportunity captured for your mental health practice.

Automated Booking

Appointments scheduled directly to your calendar, no back-and-forth needed.

Zero Wait Time

Instant pickup means customers connect immediately, not after minutes on hold.

Industry-Trained AI

Understands mental health practice-specific terminology and customer expectations.

Why it works

Real benefits for your mental health practice

Not just promises, measurable outcomes that impact your bottom line.

Handle sensitive inquiries with discretion

Schedule initial consultations

Provide crisis resource information

HIPAA-compliant message taking

The Math

What's a missed call really costing you?

$180

avg. ticket value

×

2/week

missed calls captured

Additional annual revenue

$18,720

Questions

AI receptionists for mental health practices, answered

Can an AI receptionist really handle calls for a mental health practice?

Yes. Asisto answers every call to your mental health practice in under two seconds, around the clock, and handles the calls that make up most of your volume: booking and rescheduling appointments, answering questions from your own FAQ, taking details from new enquiries, and passing anything that needs a person straight to your team. It speaks 58 languages and switches the moment the caller does. Nobody has to stop what they are doing to pick up, which is the part that matters when the phone rings while you are with a client.

What does an AI receptionist cost for a mental health practice?

Two plans, both without contracts. Pay Per Appointment has no monthly fee and no setup fee: you pay $7.99 for each appointment the AI books, with unlimited minutes, unlimited texts and the outbound dialer included. Unlimited is a flat $279 per month with everything uncapped and priority support. With an average ticket of about $180 at a typical mental health practice, a single recovered booking covers the cost of either plan many times over. There is a 14-day money-back guarantee and you can cancel from the dashboard.

How much revenue does a mental health practice lose to missed calls?

Work it out from your own numbers rather than an industry average: the average ticket at a mental health practice is around $180, so recovering just two missed calls a week is roughly $18,720 a year. That is the conservative case: it counts only calls you never knew about, and ignores the callers who reach voicemail and simply ring the next mental health practice on the list instead of leaving a message.

How long does setup take for a mental health practice?

Most mental health practices are live the same day, usually within minutes. A guided setup collects your business details, locations, services, staff and the questions your callers ask most, then gives you a number. In the US and Canada that number works as soon as checkout completes. You do not have to change the number on your door, your listings or your signage: leave call forwarding on your existing line pointed at Asisto and it answers behind the number your customers already know.

What happens when a caller needs to speak to a person?

The AI hands the call over. You set which calls route to which people and when, and Asisto rings your team's phones, the right department, or a named person according to your hours and rules. You can also watch calls live in the dashboard and join any of them with one click. The AI steps back and you carry on with the caller. Every call leaves a recording, a transcript and a summary against the contact, so whoever picks it up next knows what was already said.

What makes Asisto different from an answering service for mental health practices?

An answering service takes a message; Asisto finishes the job. It books into your calendar during the call, answers questions about your services and hours from your own FAQ, and texts the caller a confirmation. The caller gets an answer rather than a promise that somebody will ring them back. It is also a full phone system rather than a bolt-on: your own number in any of 30 countries, an in-browser dialer for outbound calls, IVR menus, hours-based routing, recordings and transcripts, and a built-in CRM.

Is Asisto HIPAA compliant for a mental health practice?

Asisto is built to be HIPAA-ready for practices that need it: access to call recordings and transcripts is controlled per user, data is encrypted in transit and at rest, retention is bounded, and a Business Associate Agreement is available. Write to hello@asisto.one to put one in place before you take patient calls. The AI is configured to collect only what your front desk would collect over the phone and to route clinical questions to your staff rather than answering them.

Does Asisto work alongside the calendar and tools my mental health practice already uses?

Yes. Appointments the AI books go straight into your connected calendar, so what you see on your phone is what the caller was told. New contacts and every call's recording, transcript and summary land in the built-in CRM, and HubSpot is supported directly: a new lead there can be phoned back automatically within seconds of arriving, which is usually the difference between reaching someone and leaving a message.

Ready to never miss another call?

Join hundreds of mental health practices already using Asisto. Start for free